Visit any of the neighborhoods throughout Carlsbad, both commercial and residential, to experience the energy that has built and sustains this city. The Code Compliance Division is committed to the important and sometimes sensitive task of protecting and promoting the high quality of life enjoyed by those who live and work in Carlsbad.
Code Compliance Duties
Code Compliance is responsible for implementing all city ordinances. The division works with such issues as construction without a permit, junk and debris on private property, recreational and inoperative vehicles that are located in the required front yard setbacks, as well as infractions of other municipal codes implemented by the city.
Code Compliance Response Time
A code officer will start the investigation within 24 business hours. Depending on the type of violation, contact with owner and/or tenant, time frames will vary for a resolution. However, Code Compliance will make every effort possible to obtain compliance as soon as possible.
Many issues that arise between neighbors are not necessarily a violation of a city ordinance. For instance, leaves dropping into a yard from a neighbor's tree or damage to a fence are not violations of public law. Division staff strongly encourages neighbors to contact each other and try to resolve differences before filing a formal complaint with the city's Code Compliance office. For further information about what does, and does not, constitute a code violation, please call 760-602-2703 during regular business hours or click on the Neighborhood Preservation tab above.
Filing a Complaint
A person must provide his or her name, address and telephone number in order to file a complaint. This personal information will be kept confidential and allows the officer to provide updates on the progress of the case and to obtain additional information if necessary.
To register a complaint, please email firstname.lastname@example.org and give violation address, complainant name, address and phone number as well as the violation or visit 1200 Carlsbad Village Drive, Carlsbad, California 92008. You can also call in a complaint at 760-602-2703.
Please note: Name, address and phone number of the complainant are required to investigate a complaint.