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Emergency Medical Services

The City of Carlsbad Fire Department does much more than extinguish fires, responding to every type of emergency, from traffic collisions, to medical emergencies, and severe traumas. The department is proud to provide an outstanding level of emergency medical care with a prompt and timely response.

The fire department has a firefighter/paramedic on every apparatus to ensure patients receive an advanced level of care as quickly as possible. As more than three-quarters of the fire suppression personnel are licensed paramedics, at any emergency incident, multiple paramedics will be present to provide the most appropriate care.

In addition to providing emergency medical care, one of the Carlsbad Fire Department's EMS goals is to educate the community. Please continue reading below and read through the pages to the left to learn valuable information.

Request an Incident Report

EMS (medical) reports are HIPAA protected and can only be released to the patient. Photo identification is required at the time of pick up. A signed release statement will be required if records are to be given to a person other than the patient (i.e. spouse, attorney, or insurance company). It is also helpful to familiarize yourself with the Notice of Patient Privacy.

If the patient is a minor, the parent must show proof of custody along with photo identification. If the patient is deceased, the requestor must have durable power of attorney for medical along with photo identification.

Please submit your written request with payment to:
City of Carlsbad
Fire Administration
Attn: Records
2560 Orion Way
Carlsbad, CA 92010

The fee for EMS reports is $15, cash or check only (made payable to City of Carlsbad).

For billing records before 6/01/2007 and after 6/01/2015 please contact Wittman Enterprises at 1-800-906-6552, www.chartswap.com OR for records dated 6/01/2007 to 5/31/2015 please contact Critical Care Specialty Billing at 760-439-6585 for copies.

If you have any questions please contact Fire Administration 760-931-2141.

PulsePoint Phone App Now Available

The revolutionary PulsePoint mobile phone app is now available to all of San Diego County. PulsePoint is a non-profit foundation, whose mission is to make it easier for citizens who are trained in CPR to use their life-saving skills. The free app uses location-based technology to alert CPR-trained citizens if someone in their immediate area is experiencing sudden cardiac arrest.

The app has been integrated with the 911 Dispatch System so upon receiving a call for a suspected sudden cardiac arrest, the dispatch center will activate an alert to the mobile app, while simultaneously dispatching emergency service crews. Along with the notification, the app also directs these citizen rescuers to the exact location of the closes publicly accessible Automated External Defibrillator (AED). While the app is available to all CPR-trained individuals, the real target audience is off-duty firefighters, nurses and other life-saving professionals.

The PulsePoint app is available for iPhone and Android users and can be downloaded from the iTunes Store and Google Play. For more information or to download, please click here.