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Water

Carlsbad Conserves

The City of Carlsbad is served by three water districts. To determine if your property is located in the Carlsbad Municipal Water District or another district, view the Water District Map.

For properties located within Carlsbad Municipal Water District, contact the utility billing department at 760-602-2420 for utility service sign-ups, disconnects, installation and payment arrangements.

For properties in the southern portion of the city, contact either the Olivenhain Municipal Water District, Leucadia Wastewater District or Vallecitos Water District (water and sewer) for utility service sign-ups, disconnects, installations and/or payment arrangements.

Emergency / COVID-19 Information

Ensure plumbing systems are safe upon reopening

Urban Water Management Plan

Preparation of an Urban Water Management Plan (UWMP) is required by the California Department of Water Resources (DWR) for all urban water suppliers within the State of California. A public hearing on the draft 2020 Urban Water Management Plan (UWMP), which includes the draft Water Shortage Contingency Plan (WSCP), and the Draft 2015 Urban Water Management Plan Amendment (Appendix K), and will be held on Tuesday, June 8. Comments may be submitted via email to clerk@carlsbadca.gov prior to the public hearing. 

Power Loss

If you have lost power due to a recent heat wave, please check your irrigation timer. Irrigation timers may reset causing an increase in usage and a higher water bill. During power outages, irrigation timers can revert to a standard factory setting which isn’t always appropriate for Southern California’s dry climate and drought resistant landscaping. Here’s steps to take after an outage:

  • Check your sprinkler system settings to ensure they were not affected.
  • Check your irrigation timer settings by reviewing the days and time you are watering your landscape.
  • In addition, examine your property for any changes in saturation levels. If your yard seems to be more saturated than normal, it is likely that your settings have been changed. YouTube offers several tutorials on adjusting irrigation timers unique to your irrigation timer model and type.

Carlsbad Municipal Water District customers can also sign up for a free WaterSmart checkup which will provide you with site-specific water-saving recommendations including assistance with irrigation timers. For more information, please visit https://www.watersmartcheckup.org/.

Water Shut Off Protection Policy

The Carlsbad Municipal Water District has developed a policy to help prevent shut off of water services for residential water customers who are unable to pay their water bill due to hardship. View the complete policy. The policy is available in additional languages below.

Spanish
Chinese
Vietnamese
Tagalog
Korean

Water Conservation

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