If you have questions, concerns or feedback about any of the city’s efforts or programs related to homelessness, please contact Chris Shilling, Homeless Services Manager, at chris.shilling@carlsbadca.gov or 442-339-2284. 

If you need assistance with housing or other services or have concerns about homelessness in your neighborhood, please contact:

• Homeless Outreach Team at 442-339-2249
• policehot@carlsbadca.gov

If you are reporting a crime or suspicious activity in progress, please call 911 or for non-emergency police assistance, call 760-931-2197.

Carlsbad Connects

You can use the Carlsbad Connects app to report an issue in your neighborhood that needs to be addressed, including abandoned property or concerns about people living unsheltered or in a vehicle. 

Download the Carlsbad Connects app to submit a report, and staff will provide assistance or address the issue as quickly as possible.